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What sets us apart? We don’t let anything get between us and our love of pets. All across our network, the work we do is about them. That includes setting up our associates for success. Because by making careers better, we believe we’re making care better.

Mars, Inc.

As a Division of Mars, Inc., Banfield is grounded in the Five Principles, which supports a unified vision across the Practice. By using the Five Principles as our guide to make decisions, we know we’re getting the support to give the kind of care we believe in:

Five Principles - Quality, Responsibility, Mutuality, Efficiency, Freedom
  • Quality begins with delivering our best to the people and pets we serve. It continues through all that we do.

  • We take responsibility without being asked. We support the responsibilities of others.

  • A mutual benefit is a shared benefit. Shared benefits will endure.

  • Our resources are precious. Being efficient helps us accomplish more and waste less.

  • Freedom lets us shape our future. Performance allows us to remain free.

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